5 Essential Skills Every HR Medical Manager Needs

Are you interested in an HR Medical Manager position but not sure what skills you need?

The human resource department is one of the most important assets to a company, organization, and in this case, healthcare. Human resource departments recruit, train, and support employees and departmental heads.  In healthcare, HR Medical Managers guide their team and assist facilities in recruiting doctors and nurses to deliver effective care. There are certain skills that an HR Medical Manager must have to help grow facilities and support patients and staff.

Here are five essential skills needed for an HR Medical Manager

Leadership Care Skills

Being a leader is part of an HR Medical Manager’s job. The manager’s role is to recruit talent, care for the safety of patients and staff, implement rules and regulations, and solve administrative issues. Managers are the point persons for concerns, complaints, and solutions; they are the people staff, and sometimes patients connect with when there are issues in departments and staff. 

Here are some functions of an HR Medical Manager and why leadership skills are important

  • Interview and hiring onboarding
  • Hospital staff  recruitment and retention
  • Ensuring safety, security, and sanitation of the facility and work environment 
  • Deliver and introduce employee training,
  •  Handle Claims, Compliance, and Regulations
  • Implementing professional growth programs 
  •  Performance evaluation
  • Supervising Employee and HR-focused meetings

As leaders, HR Medical Managers lead members of the facility by setting and often developing proper practices and guidelines. They are reliable individuals who actively listen to staff issues while trying to identify solutions. 

Organizational Skills

 As noted before, this role has a lot of responsibility, so organizational and time management skills are necessary. There are many administrative tasks involved in HR, such as employee confidentiality information, complaints, and legal guides are common; being organized allows the facility to run. 

Additional Responsibilities include budget and allocate funds. Compensation, employee benefits, budgeting, and other expenditures go through HR.

Development Skills

Developing facility and employee-focused training programs, and other collaborative measures are an essential part of the job. One role of HR Medical Managers is ensuring high-quality healthcare for patients. Developing plans for providing quality care and addressing healthcare trends through research is just one of the amazing things HR Medical Managers do. It’s also their job to create opportunities for their team and management to enhance their skills, which means implementing performance and growth training. 

Responsibilities that require development skills

  • Developing training sessions to build leadership and management on your team and other departments
  • Training and onboarding recruits
  • Bringing in experts who can help staff improve their skills and understand new practices

Critical Thinking Skills included:  When implementing solutions, HR Medical Manager must use critical thinking to identify the strengths and weaknesses of a program or past practices.

Communication Skills

Communication is key! HR Medical Managers work with departments, organizational heads, staff, and patients; being able to communicate is part of the job. Whether they are presenting to hospital staff, creating training materials, or connecting with recruits, HR Medical Managers are always communicating.

Responsibilities that require communication skills

  • Connecting with recruits and interviewing
  • Collaborating with the various departments in and out of the facility
  • Designing policy handbooks, recruitment materials, and guides
  • Releases and memos for employees
  • Counseling Employees and Supervisors on staff issues

Having excellent communication skills allows HR Medical Managers to build interpersonal relationships and trust among staff members. As the individual(s) in charge of employee relations, managers must be comfortable discussing staffing issues, patient concerns, and information with physicians, nurses, and health representatives. They should also have empathy and understanding, when communicating issues and needs of staff during times of conflict.

Note: HR medical managers work closely with the facility’s legal team. HR Medical Managers must research and keep up to date with legal practices on healthcare to ensure compliance with current regulations and laws. 

Decision-Making Skills

Like any good leader, HR Medical Managers must be able to examine situations and determine measures. For example,  during the recruitment process, managers must assess candidates’ ability to administer quality care to patients and contribute and grow with the facility. HR managers make hiring decisions, firing, and downsizing decisions. Their role is to work on solutions that work best for staff and the facility effectively.  

Other decision-making related skills: Conflict Resolution, Problem Solving

Additional Information:

How do you become an HR Medical Manager?

You need at least a bachelor’s degree, preferably in human resources and health administration, or other related fields. Human resources in healthcare have become competitive, so some employers require a Master of Health Administration degree or five years of experience.

Here are some steps to take if you don’t have experience in healthcare human resources:

  • Apply for Entry levels such as HR specialists, benefits specialists, or talent acquisition allow you to develop essential skills. 
  • Stay up to date on trends, practices in healthcare management, and understand how healthcare systems (ERM), and health insurance work. 
  • Take an online degree course, i.e., organizational leadership
  • Connect with HR personnel from various online platforms to ask about their journey and transition.

There you have it, five essential skills needed for an HR Medical manager.  Let us know what you think and if we missed some essential skills. Check out MediJobs Healthcare Trends articles to stay current on trends.

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About the author

Joycelyn Ghansah

Joycelyn Ghansah is a former Healthcare Organizer with a background public health, include reproductive and sexual health. When she's not freelance writing, she's transcribing interviews and researching ways to strengthen healthcare labor laws.

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