Joycelyn Ghansah is a former Healthcare Organizer with a background public health, include reproductive and sexual health. When she's not freelance writing, she's transcribing interviews and researching ways to strengthen healthcare labor laws.
Are you interested in dentistry but don’t know where to start? Why not become a dental receptionist?
Dental receptionists help ease patient worries by answering questions and ensuring the dental office runs smoothly. As a dental receptionist, you help staff care for patients by operating the front desk, communicating patients’ needs to staff, and instructions to patients. But what exactly is a dental receptionist, and how much do they make?
Dental receptionists are the representatives of a dental office. They are the first and last faces patients see during their appointment. Dental receptionists handle the administrative work, i.e. scheduling, office inventory, and filing in dental offices allowing dental staff to focus on patient care. They ensure that all patient paperwork, results, and billing are accurate and share essential patient information with the dental staff.
Dental receptionists mostly work in dental offices, but they also work in hospitals, dental care facilities, rehabilitation centers, schools, and clinics.
To become a dental receptionist, you must have a high school diploma or GED. There’s no specific associate or bachelor’s degree for dental receptionists. Still, most receive an associate degree or certificate in Office Administration or Healthcare/Medical Administrative, i.e., ACI Medical and Dental School for Medical and Administrative Assistants or any related-degree. Most receptionists receive on-the-job training in dental offices while attending school and participating in externships during their programs.
Note: Some dental offices prefer certified receptionist; the American Dental Association has an exam-based certification for dental receptionists.
Yes. Dental receptionists focus on clerical and administrative work and do not perform dental care. You must familiarize yourself with dental care and medical terminology if you want to work in a dental office. Most dental receptionists gain experience by working as office assistants or office managers in a dental office to understand how dental facilities work. You can become a receptionist without a background in dentistry.
For a dental receptionist to be successful, they must be organized and effectively communicate with dental staff and patients. Here are some skills every dental receptionist needs to be successful.
On average, a dental receptionist makes between $26,000 ($16 hourly) and $36,000 ($19 hourly), with a median of about $ 31,182 a year.
According to Indeed.com, these are the five highest-paying hourly cities for dental receptionists:
Note: The job growth for dental reception between 2019 and 2028 is about 5%.
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